System Coordinator
On-siteMillersburg, Ohio, United States
Job Summary
Manage client benefits within the administration system by auditing enrollments, analyzing complex information, and coordinating daily processing including carrier file feeds, COBRA, and claims. Update and maintain the group benefits database while serving as the primary system contact for clients and vendors. Evaluate internal processes to reduce costs, document administrative procedures, and ensure compliance with federal and state regulations. Provide customer service support to internal and external stakeholders, develop communication tools, and share industry trends as a team resource. Requires a Life and Health license, current driver's license, and experience with HRIS or benefits databases.
Required Qualifications
- Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint and Excel
- experience with HRIS and benefits databases
- Project and team management/leadership skills and experience
- Proven ability to work effectively in a team environment with associates
- Effective planning and priority setting
- Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
- Strong analytical skills and a thorough knowledge of plan designs
- Knowledge of benefits contract language
- Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, Medicare, COBRA, and Social Security and DOL requirements
- Excellent communication and organization skills
- Requires possession and maintenance of a Life and Health license
- Must have a current driver's license and an insurable driving record
Desired Qualifications
- Experience with Employee Navigator or another Benefits Administration system
- Bachelor's degree
- Previous insurance experience
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