System Analyst
On-siteKolkata, West Bengal, India
Job Summary
Partner with product squads to align APIs, data models, and workflows, identifying integration risks early and brokering resolutions before they become rework. Translate leadership intent and customer needs into clear, testable specifications while maintaining traceability from business decisions to delivered features. Define metrics and dashboards for leadership, validate reporting requirements, and ensure consistent data definitions across teams. Author requirements documents, user stories, and acceptance criteria that engineering and QA can act on without ambiguity. Maintain a working model of the product surface, including entities, flows, and integration points, and lead requirements discovery sessions with customers and support teams. Flag operational and licensing-domain risks to leadership with options rather than just problems.
Required Qualifications
- Strong analytical and structured-thinking skills
- Comfort moving between business framing and technical detail
- Experience writing requirements / functional specs that engineering teams actually use
- Familiarity with software licensing, SAM, ITAM, or adjacent enterprise-software domains
- Demonstrated ability to ramp fast in software licensing domains
- Comfort with data
- SQL or equivalent
- BI tools
- Reasoning about data models and metrics
- Excellent written and verbal English
- Ability to facilitate discussions across squads and time zones
- Self-directed work style
- Ability to operate without close supervision
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