System Administrator, Level 2
On-site · Annapolis Junction, Maryland, United States
Job Summary
System Administrator Level 2 role supporting national defense telecommunications and enterprise infrastructure. Responsibilities include installing, maintaining, troubleshooting, and repairing telecom systems; 24x7 monitoring, incident response, and operational support; coordination with gateway watch teams and network operations; documenting incidents and procedures; system administration across client/server and networked environments; ensuring compliance with security and operational policies; and shift-based coverage in a fast-paced, mission-critical environment. Requires experience in telecom/network infrastructure, TCP/IP, routing and switching, DNS/DHCP, incident management, documentation, and DoD 8570 IAT Level II certification with TS SCI clearance.
Required Qualifications
- Experience supporting telecommunications, network, or enterprise infrastructure environments
- Experience monitoring operational systems and responding to incidents in a 24x7 support environment
- Knowledge of TCP/IP, routing, switching, DNS, and DHCP
- Experience troubleshooting hardware, software, and network-related issues
- Familiarity with ticketing systems, incident management, and operational reporting processes
- Ability to analyze system issues and perform effective problem resolution
- Strong verbal and written communication skills
- Ability to work independently and collaboratively within operational support teams
- Experience documenting procedures, troubleshooting activities, and operational workflows
- Strong organizational and customer service skills
- Willingness to work one of the listed shifts: Wednesday – Sunday 2:00 PM – 10:00 PM; Sunday – Thursday 9:00 AM – 5:00 PM; Sunday – Thursday 11:00 AM – 7:00 PM; Tuesday – Saturday 2:00 PM – 10:00 PM; Sunday – Thursday 3:00 PM – 11:00 PM; Monday – Friday 4:00 PM – 12:00 AM; Saturday – Wednesday 10:00 PM – 6:00 AM; Wednesday – Sunday 10:00 PM – 6:00 AM
Additional Requirements
- Must possess an active TS SCI with appropriate Polygraph to be considered for this role
- Equal opportunity employer; all applicants considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.