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Commonwealth HealthPosted 1 week ago

Switchboard Operator - 2nd Shift

On-siteScranton, Pennsylvania, United States

Full TimeLarge

Job Summary

Answer incoming public calls for assistance across multiple sites and route them accurately to the appropriate departments. Initiate all alarm, code, and on-call procedures by following detailed pathways, including the ability to quickly rise from a sitting position to respond to emergencies. Manage patient transfers between facilities by accessing all parties via the Lynx System and completing transfer reports. Maintain excellent telephone manners, clear diction, and the composure required to multi-task under pressure while serving customers. Work the 2nd shift at Scranton Regional Hospital.

Required Qualifications

  • Clear, concise diction
  • Excellent telephone and reception manners
  • Good memory
  • Good judgment
  • Public Relations ability
  • Multi-tasking
  • Remaining calm under pressure
  • Must be able to quickly arise from a sitting position to answer/respond to code alarms
  • Preference for meeting and serving customers
  • Concise detail oriented person

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