SWITCHBOARD OPERATOR (11:00pm - 7:00am)
On-site · Philadelphia, Pennsylvania, United States
Job Summary
Switchboard Operator (11:00pm - 7:00am) at a VA Medical Center handling 24/7 telecommunications and emergency call support. Responsibilities include answering internal/external calls, operating switchboard and paging systems, routing inquiries, responding to emergency calls and alarms, announcing emergency codes, maintaining call logs and records, assisting callers with outgoing calls, monitoring alarm and emergency equipment, and providing calm, professional service. Requires use of Outlook, Word, and Excel for reporting and adherence to HIPAA and VA security policies. Location: Philadelphia, PA, United States.
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