Swing Shift Retail Site Supervisor (Must have valid CA drivers license)
On-siteRiverside, California, United States
Job Summary
Supervise security officers and personnel at client sites by ensuring post orders are followed, rounds are completed, and reports are filed. Coach, discipline, and train staff while reviewing assignments and inspecting posts to maintain coverage and quality service. Assist in payroll submission, file required reports, and meet with client representatives to address complaints and resolve problems. Perform supervisory duties including interviewing, orienting, planning work, and making hiring or termination recommendations. May perform Security Officer duties in accord with post orders. Requires a valid CA driver's license, high school diploma or GED, and minimum two years of related experience.
Required Qualifications
- Valid CA drivers license
- High School Diploma or G.E.D.
- 2 years of related experience
- Equivalent combination of education and experience sufficient to perform the essential functions of the job
- Minimum 2 years of experience in retail
- Ability to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers
- Knowledge of security operations with an emphasis on patrol, inspection and response services
- Knowledge of supervisory practices and procedures
- Ability to provide positive direction and motivate performance
- Understanding of a variety of security and safety devices and controls
- Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
- Ability to track and maintain schedule assignments
- Ability to be an effective team member
- Ability to maintain professional composure when dealing with unusual circumstances
- Courteous telephone manner
- Ability to adapt to various sites and changes in post procedures
- Ability to write routine correspondence, including logs and reports
- Good organizational skills
- Strong customer service and results orientation
- Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures
- Physical and mental capacity to perform effectively all essential functions
- Ability to maintain composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations
- Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey
- Required ability to handle multiple tasks concurrently
- Keyboarding, basic computer usage, and operating controls
- Seeing, hearing, speaking and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others
- Close vision, distance vision, and ability to adjust focus
- Regular use of vehicle for the performance of duties
- Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds
- Must be able to climb stairs and walk up inclines and on uneven terrain
- Ability to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others
- Ability to handle sensitive and confidential information
- Must be able to work overtime without advance notice
Desired Qualifications
- Must have valid CA drivers license
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