Swedish-speaking Customer Support Agent - Home Office in Greece

Assist customers via phone, email, and chat with questions related to transportation services, including supporting drivers experiencing vehicle breakdowns by gathering information and creating service cases. Coordinate with workshops, roadside assistance providers, and technicians for on-site support, then provide updates and follow up on ongoing cases until resolution. Answer general product and service inquiries while handling complaints professionally to deliver the best possible solutions. Maintain accurate documentation of all customer interactions using internal systems. This role offers a competitive salary with performance bonuses, relocation package, and private health insurance within a multicultural team at a leading commercial vehicle manufacturer.