SVS Vision- Retail Assistant Manager - Allen Park, MI
On-site · Allen Park, Michigan, United States
Job Summary
Lead and assist in day-to-day store operations, dispensing eyewear to professional standards, and delivering customer service while supporting the Retail Office Manager. responsibilities include hiring, training, coaching and performance management of store team, scheduling, payroll, ensuring HR policy and regulatory compliance, and driving sales and profitability through merchandise and service initiatives. The role requires ABO/SVS certification within 12 months of hire, supervisory experience in optical/retail, strong customer-service and communication skills, and proficiency with Microsoft Office. The candidate should be able to travel as needed and work evenings/nights/weekends to meet deadlines.
Required Qualifications
- ABO/SVS Certification required within 12 months of hire/promotion
- High School Graduate or equivalent
- Optician experience desired
- Supervisory experience with strong customer service focus (preferably in an optical store or retail setting)
- Able to analyze and solve issues of varied scope: able to act decisively to implement solutions
- Solid organizational and planning skills
- Able to continuously monitor progress in relation to goal attainment
- Able to analyze financial data, recognize opportunities for improvement and formulate plans to address.
- Able to set impactful goals and motivate team to deliver results
- Able to multi-task and remain flexible in an ever-changing environment
- Demonstrate commitment to provide great customer service
- Solid computer knowledge to include Microsoft Office Suite of programs
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.