Sustainment Demand Planner – GM Defense
On-siteConcord, North Carolina, United States
Job Summary
Develop and maintain demand forecasts and plans for service parts, assemblies, and related components across assigned programs. Translate customer requirements, contract needs, and program plans into actionable demand signals and timing recommendations. Coordinate with engineering, operations, procurement, logistics, suppliers, and program teams to ensure planning inputs and product information are accurate and current. Monitor inventory, supply, capacity, and order-fulfillment readiness; identify risks, communicate impacts, and drive issues toward resolution. Maintain visibility to open demand, supply pipeline, priorities, and key milestones while providing clear status updates to stakeholders. Report to the GM Defense Production Facility in Concord, North Carolina, on a full-time basis (four ten-hour shifts M-Thu, 6am-4pm) with flexibility to support changes in scheduled days, hours, and shifts based on business needs. This role requires the successful candidate to be a U.S. Person.
Required Qualifications
- Bachelor's degree or equivalent relevant experience
- At least 2 years of relevant experience in demand planning, supply chain, materials management, inventory planning, or service/aftermarket operations or related function/skill set
- U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee)
- Strong analytical, problem-solving, organizational, and communication skills, with careful attention to detail and data accuracy
- Ability to manage multiple priorities and deadlines, work effectively across functions, and drive issues to closure
- Ability to interpret business, customer, and operational information and convert it into practical plans and recommendations
- Comfort working in a changing environment with sound judgment, flexibility, and a continuous-improvement mindset
- Commitment to understanding customer and mission-support needs and delivering a responsive aftermarket support experience
- Flexibility to support changes in scheduled days, hours, and shift based on business needs
- Onsite work at GM Defense Production Facility in Concord, North Carolina
- Full-time employment (four ten-hour shifts M-Thu 6am-4pm)
- Travel less than 25%
- No relocation benefits (candidate responsible for relocation costs)
Desired Qualifications
- Bachelor's degree in business, supply chain, operations, engineering, data analytics, or a related field
- Experience with enterprise resource planning (SAP), materials requirements planning, forecasting, inventory, or supply-chain analytics tools
- Experience supporting government, defense, automotive, manufacturing, service-parts, aftermarket, or other complex operational environments
- Familiarity with bills of material, product or item master data, production planning, or service-assembly coordination
- Experience with cross-functional program reviews, risk tracking, stakeholder communication, and change coordination
- Experience using performance metrics and structured problem-solving to improve planning accuracy, fulfillment, or customer service
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