Sustaining Program Manager — Consumer
$185,000–$210,000 year
On-siteSan Bruno, California, United States
Job Summary
Own end-to-end program management for live Consumer products, running the recurring Sustaining Core review and maintaining a tiered priority list spanning launch-risk, supply-stability, and cost-down workstreams. Drive ECOs from proposal through approval and production cutover, coordinating timing with contract manufacturers to avoid disruption to in-flight builds. Hold overall program accountability for CM and supplier execution, partnering with the Head of Manufacturing and Head of Supply Chain. Serve as the point of contact for Finance on COGS projections and actuals, proactively flagging and reconciling variances. Lead end-of-life planning and decisions for sustaining SKUs, including dead-stock and excess-and-obsolete inventory risk analysis. Deliver clear, regular updates on program health, budget, and risk to leadership via Consumer program reviews.
Required Qualifications
- 5+ years of program or operations program management experience in hardware, consumer electronics, or appliances, including direct ownership of sustaining/post-launch programs
- Proven experience managing contract manufacturers/EMS partners from mass production through end of life, including PO, pricing, and cost-variance management
- Experience leading engineering change orders (ECOs) and coordinating their cross-functional approval and rollout
- Strong cost and financial acumen, comfortable owning COGS tracking, budget variance, and cost-down initiatives
- Excellent cross-functional communication skills, with experience running recurring program reviews and reporting program status to leadership
- Ability to prioritize and sequence a broad portfolio of concurrent sustaining projects under resource constraints
- Ability to travel domestically and internationally (including Mexico/Asia) to support build events as needed
Desired Qualifications
- Technical background in mechanical engineering, with familiarity with manufacturing processes such as metal stamping, injection molding, or tooling qualification
- Spanish fluency and experience working with Mexico-based suppliers
- Chinese fluency and experience with Asian suppliers
- Experience with kitchen, thermal, or other consumer appliances
- BS degree desired (Engineering, Operations, or related field)
- MS or MBA a plus
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