Surveillance Operator
On-siteNewburgh, New York, United States
Job Summary
Monitor casino floor, cage, and change booth activities via CCTV and personal observation to detect criminal acts, regulatory violations, and internal control breaches. Utilize surveillance equipment to record, document, and report illegal or unusual activities to appropriate personnel, including video taping questionable events and reviewing jackpot tapes. Maintain strict confidentiality of property issues, operate monitor room and computer equipment, and ensure all surveillance systems function correctly throughout the shift. Prepare daily reports and logs, participate in court actions regarding gaming violations, and assist in building best practices for company success. Work varying schedules to reflect unpredictable hospitality industry needs while adhering to state regulations and company policies.
Required Qualifications
- Fluency in English
- Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents
- Ability to respond to common inquiries from other employees or guests
- Ability to write detailed instructions and correspondence
- Ability to effectively present information in one-on-one and group situations
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimal, and work with mathematical such as probability and inference
- Ability to create, read and analyze spread sheets of statistical data
- Ability to decipher various reports and maintains reports upon request
- Moderate physical ability such as lift or maneuver at least twenty-five (25) pounds
- Ability to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls
- Close vision
- Distance vision
- Color vision
- Peripheral vision
- Depth perception
- Ability to adjust focus
- Ability to interact with internal and external guests in a professional manner
- Ability to work varying schedules to reflect the business needs of the property
- Ability to remain organized in a pressure situation
- Ability to input and access information into a computer
- Skill in establishing and maintaining effective working relations with staff
- Problem solving, administrative, multi-tasking, organization and prioritization skills
- Strong communication skills
- Must have computer knowledge
Desired Qualifications
- Second language
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