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Osage CasinosPosted 3 days ago

Surveillance Officer - Ponca City

On-sitePonca City, Oklahoma, United States

Full TimeLarge

Job Summary

Conduct investigations into casino activities using electronic surveillance systems, including monitors, cameras, and digital recording devices. Perform floor observations to enforce company policies, Federal, State, and Tribal regulations, and internal controls. Draft reports and logs of observed activities, ensuring all documentation is admissible in court. Inspect operations to verify regulatory compliance and maintain surveillance equipment functionality. Report incidents of harassment, abuse, and unsafe conditions to management. This role requires evening, weekend, and holiday shifts with extended or irregular hours. Travel to other casino sites is required to fill in as needed.

Required Qualifications

  • Must be at least 18 years of age
  • Requires ability to use Microsoft Office Suite programs, data entry, and the Internet
  • Must have a clean driving record
  • Must have reliable telephone access
  • Must be able to travel to casino sites other than the home site to fill in as needed
  • Required to pass a pre-employment drug screening
  • Required to obtain and maintain an Osage Nation Gaming license
  • Required to maintain a valid Driver's License
  • Required to provide documents to show the applicant is eligible to work in the United States
  • Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation
  • Read, write, speak and understand the English language
  • Prepare written reports and correspondence to upper management as required
  • Excellent report writing skills, detail-oriented, proper grammar, and spelling
  • Perform basic mathematical computations (add, subtract, multiply, divide into all units of measure, including whole numbers, common fractions, and decimals)
  • Must have the ability to learn, or possess the prior knowledge, of all casino games, as well as casino related department procedures and various Federal, State and Tribal regulations
  • Must have a working knowledge of data entry programs
  • Must have a working knowledge of MS Office products at basic (create new documents, open/edit existing documents) to intermediate (import/export data, create templates) skill level
  • Must have a working knowledge of the internet
  • Must possess excellent organizational and analytical skills
  • Protect the Company's value by keeping all information confidential
  • Perform assigned tasks under limited supervision
  • Follow written and verbal instructions
  • Establish and maintain positive relationships with supervisory staff, and fellow employees
  • Work well alone or within a team
  • Must have the ability to see problems and avoid situations that could be deemed to be illegal or represent a safety hazard to fellow employees or customers
  • Must maintain a professional attitude and appearance that positively represents Osage Casinos
  • Conducts investigations into all relevant casino related activities through the use of Electronic Surveillance systems
  • Must have the ability to learn how to operate all Surveillance equipment with a high degree of skill, including but not limited monitors, computers, controllers, cameras and digital recording devices
  • Drafts reports pertaining to observed activities as well as logs and other records, as required
  • Conducts observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and Osage Casinos policies
  • Enforces Osage Casino Company policies and procedures as well as Federal, State and Tribal regulations, compacts and internal controls through the observation and reporting of relevant events
  • Reports incidents of sexual harassment, unfair labor practices, abuse, waste, unsafe working conditions and other Human Resource issues to management
  • Communicates with the Surveillance Supervisor regarding Surveillance Department activities
  • Conducts training assignments as required by the Surveillance Supervisor to maintain compliance with regulations
  • Conducts regular inspections to ensure that all Regulatory requirements are being met by the operations staff
  • Ensures that the Surveillance equipment is functional and ensures malfunctions are logged according to policy and regulation
  • Must have the ability to define problems, collect data, establish facts, and draw valid conclusions
  • Must have the ability to follow complex instructions and perform tasks under limited supervision
  • Adheres to the Surveillance Confidentiality and Fraternization Agreement
  • Regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls
  • Ability to sit, stoop, kneel or crouch while performing duties
  • Must have normal auditory and good verbal communication
  • Must be able to reach with hands and arms
  • Ability to lift upwards of 30 pounds
  • Ability to sit for extended periods of time
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
  • Regularly uses computer systems and/or other devices to effectively perform job functions
  • Exposure to second-hand smoke
  • Evening, weekend, and holiday shifts will be required
  • Extended hours and irregular shifts may be required
  • The noise level in the work environment is moderate to high
  • The employee is regularly exposed to risks associated with travel between properties and back and forth to other areas as may be required due to business demands

Desired Qualifications

  • Previous casino experience preferred

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