Surveillance Officer
$43,680–$43,680 year
On-siteBaltimore, Maryland, United States
Job Summary
Monitor CCTV systems to review activity throughout the casino property and identify illegal or unusual occurrences. Investigate incidents by collaborating with employees and law enforcement agencies, then complete typed reports, preserve video evidence, and document monetary variances or regulatory violations. Maintain surveillance on all casino operations to ensure safety and security while responding to alarms and utilizing necessary equipment to record and document crimes. This role requires working day, evening, or overnight shifts, including holidays and weekends, with a bi-weekly pay schedule. The position offers overtime opportunities and comprehensive benefits including PTO, 401(k), and medical coverage. Candidates must obtain a gaming license through the MLGCA and complete a 90-day training program.
Required Qualifications
- High School Diploma or equivalent
- Must be 21 years of age or older
- High degree of professional and personal integrity/ethics
- Must have basic computer and arithmetic skills
- Must be able to obtain/maintain a gaming license through the MLGCA
- Able to work day, evening or overnight shifts, including holidays and weekends
- Able to speak, read and understand English
- Able to complete an on-the-job 90-day training program, with various tests and assessments
- Able to be alert in a high-risk environment
- Able to lift and carry up to 20 pounds
- Able to respond to audible and visual cues and alarms
- Able to sit for extended periods of time
- Able to control a joystick and inputs on keypads
- Able to speak clearly and comfortably on a phone and/or handheld radio
- Must have good personal hygiene and a professional appearance
Desired Qualifications
- Has had Surveillance employment or equivalent investigation/gaming/casino experience
- Has excellent interpersonal and verbal/written skills
- Has knowledge of casino table games, cheat tactics, and cash handling scams
- Is able to understand and adapt to changing departmental/property/regulatory policies & regulations
- Is able to work independently and proactively when work is not assigned
- Is naturally curious and enjoys investigating freely
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