Surveillance Agent (36513)
On-siteCalifornia, United States
Job Summary
Monitor the Casino and associated areas, including guest and employees via close circuit television and direct observation to ensure compliance with law, regulations, and policies. Report any irregularities to a Supervisor and document illegal activities with video tape, written statements, and other evidence to assist in investigations. Interact with Casino management, law enforcement, and other regulatory agencies as required while staying current on known cheaters, counters, scams, and internal control violations. Maintain knowledge of all casino games, dealing procedures, counting methods, and cheating techniques. This role requires standing, moving, and walking up to one mile throughout the office area and properties, including climbing stairs, and may involve a smoke-filled environment.
Required Qualifications
- High School Diploma or G.E.D.
- Minimum six to twelve months related experience in a gaming environment
- Knowledge of criminal offenses and regulations concerning tribal and federal gaming licensing requirements and procedures
- Must have knowledge of all casino games, dealing procedures, counting methods and cheating techniques as well as internal controls
- Must be able to stand, move and work throughout the office area and properties, including walking up to 1 miles
- Must be able to climb stairs
- Must be able to sit at a desk/work station for the duration of the shift
- Must be able to grasp, bend, lift and/or carry otherwise move goods weighing a minimum of 25lbs. on an intermittent basis
- Must have sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone
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