Surgical Coordinator
$47,736–$76,877 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Manage equipment inventory, supplies, and fleet vehicles while maintaining professional relationships with physicians, hospital staff, and office personnel. Supervise Laser Technician staff, conduct training on equipment cleaning and testing, and perform periodic line audits to ensure proper practices. Coordinate preventative maintenance, manage shipping and receiving, and handle billing documentation for regulatory compliance. Assist the Operations Manager with district management and customer meetings to promote revenue growth and service expansion. Requires a certified Laser Technician 2, valid driver's license, and ability to lift 80 pounds with flexible on-call hours including evenings and weekends.
Required Qualifications
- Certified Laser Technician 2 and above
- Valid driver's license
- Able to stand for long periods and walk great distances
- Able to lift and/or push 80 pounds
- Able to perform all duties of the Laser Technician role
- Complies with patient privacy laws in all matters
- Maintains and projects confidence, enthusiasm and a professional image
- Flexible, coachable
- Demonstrates strong communication skills (listening, writing and speaking)
- Demonstrates team orientation and shows respect for others
- Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations
- Organized; prioritizes to meet deadlines
- Customer-focused; willing to go above and beyond
- Ensures prompt and courteous service is delivered to all customers in person, by phone and communications
- Understands and uses effective conflict resolutions skills, e.g., identifies and resolves customer and staff concerns, discrepancies and disagreements
- Demonstrates sound and timely decision-making skills in front of team and customers
- Holds self accountable for completion of assignments, and credentialing
- Ensures accurate and timely documentation for billing and regulatory compliance, ie laser logs, work orders, etc
- Demonstrates sound time management and handles geographic routing and prioritization to service customers
- Trains Laser Tech staff on equipment cleaning, testing and inspecting and conducts in-servicing on features, functionality, etc
- May complete and maintain DOT certification, according to location-specific business needs
- Manages shipping/receiving, requisitions and purchase orders
- Manages equipment inventory, par levels and supplies
- Exercises sound time management and handles geographic routing and prioritization to service customers
- Willing to work flexible hours, including on call, evenings, weekends and holidays, as well as emergency off-hours as required
- Able to lift eighty (80) pounds and push or pull one-hundred (100) pounds
- A technician is required to load and unload equipment at various locations
- A technician may be required to sit for long periods of time as well as being able to bend and reach repetitively
- Affirmative Action Policy Statements
- You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements
Desired Qualifications
- 1-2 years of supervision/management or customer excellence experience preferred
- Knowledge of the healthcare industry, including an understanding of, or experience with, laser technician experience preferred
- Business management understanding preferred
- Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint)
- Able to stand for long periods and walk great distances
- Able to lift and/or push 80 pounds
- Able to perform all duties of the Laser Technician role
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