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Cleveland Clinic5 days ago

Surgery/Special Unit Coordinator

On-site · Columbus, Ohio, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Large

Job Summary

Surgery/Special Unit Coordinator manages all scheduled and unscheduled procedures, admissions and appointments for the unit. Responsibilities include validating the master patient index and patient physician information, identifying patients requiring financial counseling, triaging appointments based on diagnosis and physician specialty, coordinating intra- and inter-departmental scheduling, receiving and processing orders per provider and protocol, ensuring accurate data including CPT/ICD coding, serving as a liaison with the admitting office, and communicating detailed instructions to patients and families. The role supports department staff such as surgeons, medical secretaries, nurses and residents, requires effective use of scheduling systems, and involves interaction with patients in a hospital setting. The position is full-time, days, Monday–Friday, 8:30am–5:00pm, located at the Columbus facility (Jasonway STAR Imaging, E-Radiology-Diagnostics Institute) with responsibilities centered on patient access and coordinating care across departments.

Required Qualifications

  • High School Diploma/GED
  • 2 years related experience in patient registration, patient billing, insurance processing or appointment/scheduling OR 3 years of customer service concierge experience
  • Working knowledge of computerized appointment/scheduling systems
  • Knowledge of Microsoft Word and Excel
  • Proficiency in use of PC and PC-based systems
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Cleveland Clinic

Surgery/Special Unit Coordinator

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