Surgery Scheduler
$45,760–$47,840 year
On-site · Gaithersburg, Maryland, United States
Job Summary
The Surgery Scheduler coordinates and schedules surgical procedures for patients in office-based and hospital settings, including enabling pre-operative documentation, confirming surgery details with patients, ensuring medical clearance and pre-surgical testing, and coordinating with providers, facilities, and vendors. Responsibilities include handling pre-operative documentation (scheduling forms, consents, H&Ps, disclosures), verifying insurance benefits and obtaining prior authorizations, triaging calls to the surgery department, and supporting the team to streamline surgical processes in a fast-paced clinical environment. Ideal candidates have at least one year of customer service experience, familiarity with medical terminology and insurance processes, and strong organizational and communication skills for coordinating with patients, providers, and facilities on a daytime, Monday–Friday schedule with on-site work in Gaithersburg, MD.
Required Qualifications
- Minimum one year of customer service experience
- Prior experience in medical scheduling or similar office role preferred
- Knowledge of medical terminology and insurance processes
- Experience verifying benefits, including deductibles, coinsurance, and out-of-pocket limits
- Ability to work in a fast-paced clinical environment
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