Suradnik na recepciji (m/ž) - Poliklinika Bagatin
On-siteZagreb, Zagreb, Croatia
Job Summary
Greet and escort patients, coordinate appointments via phone, and manage the reception desk using POS systems to issue invoices. Enter and update patient data in the CRM system while informing clients about all services and locations. Maintain the waiting area cleanliness and assist doctors and operators with workflow organization. Prioritize patient satisfaction through courteous communication and proactive problem-solving. Join our leading aesthetic surgery, dental, and dermatology clinic in Croatia as part of a dynamic Futura Medical Group team offering continuous education and staff discounts.
Required Qualifications
- Srdačna i vedra osoba
- Dobro poznavanje engleskog jezika
- Poznavanje rada na računalu
- Poznavanje MS Office paketa
- Predanost u radu
- Proaktivnost
- Odgovornost
- Posvećenost detaljima
- Vrhunske komunikacijske vještine
- Ljubaznost
- Susretljivost
- Razvijene organizacijske sposobnosti
Desired Qualifications
- Poznavanje drugog stranog jezika
- Iskustvo iz područja hotelijerstva
- Iskustvo iz područja ugostiteljstva
- Iskustvo iz područja prodaje
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