Supports Planner
$54,995–$56,992 year
On-siteBaltimore, Maryland, United States
Job Summary
Utilize assessments and information from various sources to evaluate and advocate for client needs, then develop individualized person-centered plans of service. Perform quarterly on-site visits to homes, nursing facilities, and community locations while conducting monthly telephonic care coordination. Locate appropriate resources, work collaboratively with community agencies, and assist in client transitions from medical facilities to community settings. Obtain and monitor estimates from service providers, adhere to billing guidelines for case documentation, and prioritize your own schedule to ensure timely completion of work.
Required Qualifications
- At least one year of experience in case management/coordinating services for individuals with complex medical needs and/or behavioral health needs of all ages
- Must be able to visit clients in the Baltimore region in Maryland
- Must be able to perform quarterly on-site visits to homes, nursing facilities, and community locations
- Must be able to perform monthly telephonic care coordination
- Must be able to utilize assessments and information from various sources regarding medical, psychological, and social factors to evaluate and advocate for client needs
- Must be able to develop an individualized person-centered plan of service for each client
- Must be able to use critical thinking skills to troubleshoot any conflicts or barriers within the support team including service issues and client crises
- Must be able to locate appropriate resources for clients and work collaboratively with community agencies and providers
- Must be able to assist individuals with developing life goals and monitor progress to ensure health and safety in the community
- Must be able to obtain and monitor estimates from various service providers including medical equipment and supplies
- Must be able to adhere to contractual billing guidelines when documenting all activities and tasks
- Must be able to enter case notes and other documentation in multiple electronic database systems
- Must be able to assist in client transitions from medical facilities to a community setting
- Must be able to work collaboratively with our Nurse and Social Work consultants
- Must be able to prioritize, develop, and manage your own schedule to ensure timely completion of work
Desired Qualifications
- Bachelor's degree in human service focus (psychology, social work, public health, etc.)
- Experience working with Medicaid and community resources
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