Supportability Engineering Manager
$31,200–$31,200 year
HybridMelbourne, Victoria, Australia
Job Summary
Manage end-to-end delivery of contracted Support Services, ensuring quality, compliance, and timely outcomes for the OneSKY Air Traffic Management System. Develop and initiate support engineering design artefacts, including Integrated Logistics Support and Logistic Support Analysis, leading to the stand-up and go-live of the support organisation. Coordinate internal teams, subcontractors, and stakeholders to align with customer expectations and contractual standards while fostering strategic partnerships with the Customer. Provide direct support to the Support Services Director and drive continuous improvement throughout the service lifecycle. Requires a Defence security clearance and extensive experience in capability support definition within Defence or aviation sectors.
Required Qualifications
- Extensive experience in capability support definition and supportability engineering
- Extensive experience in Integrated Logistics Support (ILS) and Logistic Support Analysis (LSA)
- Experience in the transition from design to functioning of Support systems and solutions
- Experience in the delivery and conduct of Capability Support Services or operations management within a complex, multi-stakeholder Defence, aviation, infrastructure, or similarly regulated sectors
- Experience in managing relationships at senior levels, including negotiation, issue resolution and strategic partnership development
- Experience in delivering outcomes within financial, contractual, and performance frameworks, including budget management and reporting
- Familiarity with contracted service environments, including performance-based contracts, SLAs, KPIs, and governance processes
- Demonstrated prior experience in successfully working within high-performing teams in dynamic, customer-driven environments
- Commercial acumen, analytical capability, and strong decision-making judgement
- Excellent communication, negotiation, and stakeholder-management skills
- A Defence security clearance
- Applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance
Desired Qualifications
- (desirably) design of support systems and solutions
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