Support Technician, Federal Programs

Provides administrative support work in assisting district administrators in planning, coordinating, monitoring, and facilitating administrative actions and processes. Researches and compiles data, and prepares reports and correspondence. Organizes and tracks the status of legislation, application or case record processing, responding to complaints, and/or resolving work related problems. Recommends, coordinates, and implements administrative practices and procedures to facilitate work processes and accomplish unit activities. Interprets laws, rules, regulations, policies, for the purpose of answering inquiries, resolving complaints, or to resolve work related problems. Prepares correspondence relating to administrative activities for the purpose of presenting information, or resolving complaints or work related problems. Maintains administrative records and files. Attends meetings to provide or clarify information, facilitate processes, or resolve problems. Performs other duties as assigned.