Support Technician 1
On-siteWaterford, Munster, Ireland
Waterford, Munster, IrelandOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Provide IT software and hardware troubleshooting and day-to-day support for both office and production environments. Perform IT equipment and software installations and upgrades, including Active Directory administration, business systems support, anti-virus management, and server backup. Maintain accurate IT maintenance documentation and procedures while liaising with Europe and Corporate IT departments. Ensure ongoing compliance with GMP in all practices, recording events and processes. Support the phone system, security system administration, and desktop support for plant team members.
Required Qualifications
- Pursuing Cert/Diploma qualification in a relevant I.T. or similar discipline
- Strong knowledge of modern PC/Server Hardware and Software
- Systematic troubleshooting skills
- Good organisation skills (time management, prioritisation, planning)
- Excellent oral and written communication skills
- Ability to work well in a team environment
Desired Qualifications
- Experience supporting both office and manufacturing I.T. environments
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