Support Specialist - Turning Point (Sunday-Thursday 3pm-11:30pm)
$41,600–$45,760 year
On-site · Los Angeles, California, United States or Santa Monica, California, United States
Job Summary
Support Specialist at Turning Point shelter responsible for serving as the first point of contact for client needs, supervising floor areas, facilitating activities, and ensuring safety through crisis intervention. Responsibilities include engaging with clients, conducting facility walk-throughs, maintaining documentation (HMIS), collaborating with a multidisciplinary team, and supporting trauma-informed, non-violent care approaches. Requires a High School Diploma or GED and at least 1 year of related experience; competency in customer service, independent work, professionalism, and HIPAA-compliant data handling. Schedule: Sunday-Thursday 3pm-11:30pm; Location: Santa Monica, CA (onsite).
Required Qualifications
- High School Diploma or GED or Equivalent
- Minimum one (1) year experience in related work
- Possess effective customer service skills
- Ability to work independently and think critically
- Ability to act in a professional manner
- Commitment to improving the community through empowerment and dignity
- Familiarity with non-violent crisis intervention
- Familiarity with issues faced by population served
- Ability to self-motivate and to appropriately organize and motivate others
- Computer literate; able to use computerized database system for information management
- Ability to work as a team member
- Able to obtain and maintain Food Handlers, CPR and first aid certification
- Demonstrate an ability to take initiative towards continued professional development
- Work Environment: Ability to lift 10 pounds
- Ability to work in all types of weather environments
- Ability to work with Persons Experiencing Homelessness (PEH)
- EXPECTED BEHAVIORS OF ALL STAFF: Act as a role model; Demonstrate a sense of responsibility; Continuously learn and improve; Acknowledge areas of improvement; Hear and provide honest, specific and direct feedback; Create an environment where everyone is welcomed valued and respected; Collaborate
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.