Support Specialist - Commercial Lines
On-siteWaukesha, Wisconsin, United States
Job Summary
Support Account Managers and team members with day-to-day client service needs by preparing insurance documents, processing requests, and following up on outstanding items. Navigate carrier websites, the agency management system, and other insurance technology while learning commercial insurance coverages, terminology, and processes. Prioritize incoming requests and adjust as needs and deadlines shift, developing strong habits around accuracy, organization, and follow-through. This entry-level opportunity includes structured training, licensing support, and hands-on experience to build a foundation for a long-term career at R&R, one of Wisconsin's largest independent insurance agencies.
Required Qualifications
- A high school diploma or equivalent
Desired Qualifications
- 1–2 years of professional, administrative, or customer service experience
- Strong attention to detail and a commitment to getting things right
- Clear written and verbal communication skills
- The ability to stay organized and manage competing priorities
- Comfort learning new technology, systems, and processes
- A collaborative approach and willingness to ask questions and learn from others
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