Support Services Technician - Toxicology Pekin

Supports patients and visitors with courteous, confidential service; greets and assists patients, reviews physician orders, educates on specimen collection, and ensures proper registration, charting, and specimen handling. Accurately records demographic, insurance, and diagnostic information into the EMR, transcribes orders, and maintains professional demeanor while interacting with a diverse patient and co-worker population. Requires basic computer skills, familiarity with word processing, spreadsheets, email, and web browsers, and ability to handle sensitive information professionally.