Support Services Specialist
$40,945–$48,000 year
On-site · Atlanta, Georgia, United States
Job Summary
Experienced customer service support position providing information and assistance to parties prosecuted by the Office of the City Solicitor. Interactions may be in person, by phone, email, or written correspondence. Some situations may be difficult or contentious as the majority are for citations issued to citizens for civil or traffic offenses. The Support Services Specialist determines the nature of the problem or request and responds accordingly or directs individual to the correct resource for resolution.
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