Support Operations Officer - Spanish market 🚀
$22,000–$25,000 year
HybridMadrid, Madrid, Spain
Job Summary
Work towards partner economic performance and satisfaction while supporting them to utilize the Mobility system effectively. Coach partners to boost network deployment and analyze KPIs to recommend action plans. Prepare newsletters, create and update training materials, and train partners on tools using automatic Field Check-Up Reports. Serve as the main HQ interlocutor for partner deployments and inform stakeholders on new rental solutions and connected car developments. This role supports country operations and contributes to global expansion within Free2move's international mobility network.
Required Qualifications
- Advanced studies: Bachelor or Master Degree (Business Schools, University ...)
- Fluency in Spanish
- Good command of English
Desired Qualifications
- Definitely customer satisfaction and quality-oriented
- Passionate about new technologies
- Think that all optimization and automation is not time spending but time saving
- Like to share your knowledge and train colleagues and interlocutors
- Attracted by business development in a B2C / B2B environment
- Strong human and business skills and an ability to develop relationships that last
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