Support Operations Officer - German market 🚀
$25,000–$28,000 year
HybridMadrid, Madrid, Spain
Madrid, Madrid, SpainHybridFull Time$25,000–$28,000 yearMasters Degree
Full TimeMasters Degree
Job Summary
Manage partner economic performance and satisfaction while supporting the deployment of the Mobility system across the German market. Analyze KPIs to drive action plans, coach partners on tool usage, and guarantee perfect system adoption through automatic Field Check-Up Reports. Prepare partner newsletters, develop training materials, and act as the primary HQ interlocutor for network creation and rental solution implementation. Translate operational knowledge to boost field partner success and inform stakeholders on new product developments.
Required Qualifications
- Advanced studies: Bachelor or Master Degree (Business Schools, University ...)
- Fluency in German
- Good command of English
Desired Qualifications
- Definitely customer satisfaction and quality-oriented
- Passionate about new technologies
- Think that all optimization and automation is not time spending but time saving
- Like to share your knowledge and train colleagues and interlocutors
- Attracted by business development in a B2C / B2B environment
- Strong human and business skills
- An ability to develop relationships that last
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