Support - Office Support
On-site · Lakeland, Florida, United States
Job Summary
Office Support Professional at Jenkins Plumbing Company (Lakeland, FL) provides administrative and operational support for the branch. Responsibilities include answering calls, greeting visitors, data entry, filing/scanning, recordkeeping, invoicing, purchasing support, preparing reports and correspondence, coordinating service requests, maintaining schedules, and assisting with general office functions. The role emphasizes customer service, professional communication with customers/vendors/employees, scheduling coordination between office staff and field personnel, and maintaining organized, compliant branch records. Ideal candidates will have strong organizational skills, solid computer proficiency (Microsoft Office), attention to detail, confidentiality, and the ability to multitask in a fast-paced environment.
Required Qualifications
- Previous administrative, office support, receptionist, or customer service experience preferred
- Strong computer skills including Microsoft Office (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Ability to multitask and prioritize effectively
- Professional appearance and demeanor
- Strong attention to detail
- Ability to maintain confidentiality
- Dependable attendance and punctuality
- Preferred Qualifications: Construction, plumbing, service industry, or dispatching experience
- Experience with scheduling software or ERP systems
- Experience working in a fast-paced office environment
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