Support Lead Full Time
$35,194–$35,194 year
On-siteLinden, New Jersey, United States
Job Summary
Oversee daily store operations by managing opening and closing procedures, securing cash, and ensuring all crew members deliver the B.E.S.T. customer service experience. Train associates on store policies and product knowledge while supervising merchandising, stock receiving, and sales floor maintenance. Act as Manager on Duty to address urgent issues, drive sales through optimized merchandising, and control expenses. Perform essential tasks including moving merchandise, operating cash registers, and maintaining store cleanliness. Work a flexible schedule that may include days, evenings, weekends, and overnight shifts. This role supports the growth of Five Below, a retailer offering trend-right products at extreme value across 46 states.
Required Qualifications
- High School Graduate
- Minimum 1 years of management experience
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be at least 18 years old
- Ability to perform all essential job functions in compliance with applicable federal, state, and local laws
- Ability to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Ability to remain in a stationary, upright position for 80% of the time
- Ability to frequently operate cash register
- Ability to frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Ability to frequently ascend/descend ladders in order to retrieve and put away stock
- Ability to frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Ability to frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers
- Ability to exchange accurate information in these situations
Desired Qualifications
- College experience
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