Support Lead Full Time
$33,280–$33,280 year
On-siteWilmington, North Carolina, United States
Job Summary
Oversee daily store operations by managing crew members, handling opening/closing procedures, and ensuring all associates deliver the B.E.S.T. customer service experience. Direct staff training on store policies, product knowledge, and operational procedures while optimizing merchandising to drive sales and control expenses. Act as Manager on Duty to address urgent issues, perform store maintenance tasks, and coordinate with the leadership team for World Recovery initiatives. Work a flexible schedule including days, evenings, weekends, and overnight shifts at hourly rates starting at $16.00.
Required Qualifications
- High School Graduate
- Minimum 1 years of management experience
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
Desired Qualifications
- College experience
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