Support Lead Full Time
$29,120–$29,120 year
On-sitePflugerville, Texas, United States
Job Summary
Oversee daily store operations by managing opening and closing procedures, securing cash, and acting as Manager on Duty for urgent issues. Ensure crew members deliver the B.E.S.T. customer service experience through personal contact, training, and ongoing performance support. Drive store sales by optimizing merchandising and stock placement while handling receiving, unpacking, and organizing new inventory. Perform store maintenance tasks including cleaning, sweeping, and moving merchandise up to 25 lbs. Work a flexible schedule covering days, evenings, weekends, and overnight shifts to meet business needs.
Required Qualifications
- High School Graduate
- Minimum 1 years of management experience
- Ability to multi-task
- Ability to maintain composure under pressure
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be at least 18 years old
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
- Must be able to exchange accurate information in these situations
- Must be able to effectively lead and coach others
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
- Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws
- Must be able to lift 25 lbs
- Must be able to place or remove merchandise up to a height of 5-10 feet
- Must be able to ascend/descend ladders
- Must be able to kneel, bend, twist, and stoop
- Must be able to communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers
- Must be able to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Desired Qualifications
- College experience
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