Support Helpdesk Audit Specialist
Remote
Job Summary
Conduct analysis and review of business practices, approve pricing changes, and sign leases while ensuring all applicant requirements are met. Navigate Entrata to locate resident applications, leases, ledgers, and screening information for buyer and lender audit requests, overriding false positives when necessary. Analyze ledger corrections for rent and other items, ensuring timely deposit refunds within allowed parameters. Partner with Revenue Management, Entrata Support, Regional Property Managers, and Area Vice Presidents to analyze and approve various business aspects. Perform these tasks independently with superior attention to detail in a fast-paced environment, working one weekend day as required.
Required Qualifications
- Must be able to work one weekend day
- Bachelor's Degree in a related field of study or equivalent relevant experience
- At least, 1-3 years of related experience
- Intermediate to Advanced skill set with Microsoft Office Suite, Entrata, PowerBI
- Advanced written and oral communication skills
- Superior attention to detail
- Dependability and proven ability to work independently
- The ability to work in a fast-paced environment
- History of building strong relationships with team members working in different locations
Desired Qualifications
- Entrata knowledge
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