Support Counselor
$56,181–$61,381 year
HybridOakland, California, United States
Job Summary
Provide family-centered counseling, crisis intervention, and case management for youth ages 0–10 and their families. Support clients to connect with natural supports and community resources while offering trauma-informed, culturally responsive services at homes, schools, and community locations. Participate in treatment reviews, IEP meetings, and weekly trainings; complete mental health documentation and service tracking. Assist with transportation for school, therapy, and court hearings. Maintain a flexible schedule and provide crisis phone support as scheduled, utilizing de-escalation techniques per agency training.
Required Qualifications
- Bachelor's degree
- Associate degree or equivalent + 1 year of applicable experience
- High School Diploma/GED + 2 years of applicable experience
- Applicable experience working with youth or families or working in the social services field
- At least 21 years of age
- TB test clearance
- Fingerprinting clearance
- State/federal licensing or certification requirements
- Valid driver's license
- Clean driving record
- Insurability through Seneca Family of Agencies' insurance policy
- Maintain a flexible work schedule
- Participate in providing crisis phone support as scheduled
- Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training
Desired Qualifications
- Experience working with children/youth and families with complex and enduring needs
- Experience implementing family-focused services
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