Support Coordinator
On-siteSydney, New South Wales, Australia
Job Summary
Manage incoming and outgoing mail, courier services, and document distribution across the business. Scan, validate, file, archive, and retrieve documents while maintaining accuracy and confidentiality. Process cheques and documentation in line with service level agreements and operational procedures. Provide responsive customer service and support to internal stakeholders. Assist with workplace health and safety equipment coordination, record maintenance, and audits. Identify opportunities to improve processes, reduce risk, and enhance service delivery. This permanent role in Sydney requires core hours of 7:45am – 4:00pm.
Required Qualifications
- Experience in customer service, administration or a similar support role
- Strong organisational skills with the ability to manage multiple priorities and meet deadlines
- Excellent communication skills and a customer-first mindset
- Confidence using Microsoft Office applications, including Outlook, Word and Excel
- Strong attention to detail and the ability to work accurately within established processes and procedures
- A growth mindset with a keen desire to learn new information and processes
- This is a permanent role based in Sydney
- The core hours of this role are 7:45am – 4:00pm
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