Support Coordinator II - Arcadia Multispecialty Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
$52,000–$82,555 year
On-site · Arcadia, California, United States
Arcadia, California, United StatesOn-siteFull Time$52,000–$82,555 yearMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Support Coordinator II supports ambulatory clinic operations by coordinating patient scheduling, referrals, and communications; handles heavy phone activity, intake, medical records requests, insurance verification and authorization processes, appointment coordination across multi-specialty services, and assists with billing support and customer service to ensure smooth patient flow and satisfaction.
Required Qualifications
- Req High School or equivalent
- Req Demonstrated ability in customer service, intake and scheduling
- Req Proven record of dealing with the public in a customer service role
- Req Familiarity with word processing, Microsoft Outlook, navigating the intranet, interpret on-line queries and preferably with GE Centricity Business, Cerner, PBAR, scheduling systems
- Req Must have excellent communication skills, including the ability to speak, read and write English proficiently
- Req Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment
- Req Knowledge and understanding of insurance plans and types of coverage provided, including government health programs
- Req Knowledge and ability in processing new referrals in a timely manner
- Req Demonstrated ability and knowledge in patients scheduling
- Req Works independently under supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility
- Req Possesses ability to work independently and in a team setting.
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