Support Clerk
On-siteMiddle River, Maryland, United States
Job Summary
Request medical bills for attorneys via email, fax, and websites; manage portal requests and scan received documents into the EMR. Complete payments for requested bills and follow up on accounts in a timely manner while communicating with office staff as necessary. Perform duties as assigned, including sitting, standing, walking, reaching, kneeling, climbing stairs and ladders, and lifting up to 20 lbs. Maintain 50+ WPM typing speed and utilize knowledge of insurance guidelines and billing procedures to support Excelsia Injury Care's mission of restoring quality of life through patient-centric care across the Mid-Atlantic, Midwest, and Mountain West regions.
Required Qualifications
- Excellent verbal and written communication skills.
- Knowledge of computer applications, including Windows, Outlook, and Microsoft Office.
- Strong problem solving and organizational skills.
- Detail Oriented
- Ability to multi-task.
- Confidence in working independently.
- Typing – 50+ WPM.
- Working knowledge of insurance guidelines and billing and collection procedures.
- Ability to effectively interact with doctors, attorneys, patients, and co-workers.
- Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.
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