Support Care Worker – Hospital Overflow Program (Friday-Tuesday)
$49,920–$49,920 year
On-siteToronto, Ontario, Canada
Job Summary
Greet, orient, and register clients arriving at Haven Toronto for safe overnight rest, conducting general assessments of physical and mental well-being. Coordinate referrals, schedule appointments, and facilitate access to on-site services including meals, laundry, and recreational spaces. Document client interactions, needs, and incident reports while maintaining a safe environment by performing security checks and stocking supplies. Provide crisis intervention, administer first aid, and support volunteer coordination as needed. Work within a multidisciplinary team to assist individuals experiencing homelessness, substance use, and complex social needs.
Required Qualifications
- Post-secondary diploma in Social Services, Addictions, Recreation, or Mental Health
- Demonstrated awareness of issues related to aging, homelessness, addictions, mental health, harm reduction, and food and income insecurity
- Demonstrated skills at working respectfully and constructively dealing with people of diverse backgrounds
- Experience working within a trauma-informed and anti-oppression framework
- Strong interpersonal, communication, and documentation skills
- Ability to manage competing priorities in a fast-paced environment
- Demonstrated experience in creatively engaging older economically marginalized people
- Valid First Aid and CPR qualifications
Desired Qualifications
- Knowledge of downtown Toronto social resources
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