Support Associate - White House Black Market
On-site · San Antonio, Texas, United States
Job Summary
Support Associate at White House Black Market focusing on delivering MAPS-aligned customer service while handling merchandise, stock processing, and stockroom organization. Responsibilities include processing merchandise, entering receiving documents, performing store-to-store transfers, organizing stockroom materials, assisting with visuals, pricing changes, and ensuring a cohesive in-store and omni-channel experience. Requires strong communication and customer-service skills, ability to work in a fast-paced environment, and flexibility to work a schedule that includes nights, weekends, and holidays.
Required Qualifications
- High school diploma or equivalent
- Previous stock or cashier experience preferred
- Must be 18 years of age or older
- Excellent communication skills
- Excellent customer service skills
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to learn or adapt to technology provided by the company
- Must be able to work the majority of the shift standing
- Ability to work quickly and within strict timelines
- Ability to demonstrate teamwork
- Exposure to visual merchandising and product placement techniques desired
- Communicate with customers, Associates, and Management; wear / communicate with headset
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