SUPPORT ASSISTANT – TEST NETWORK TEAM
On-site · Stockholm, Stockholm, Sweden
Job Summary
Entry-level Support Assistant for the CSG Assure test network team in Stockholm, Sweden. Responsibilities include daily monitoring of test network devices and troubleshooting, coordinating with hosting partners globally, preparing hardware and handling customs clearance, ensuring testing SIM cards are active, and managing customer/internal support tickets. Ideal for someone starting their career with hands-on experience in technical operations, customer support, and service-provider coordination; opportunity to grow within a collaborative, international telecom/IT environment.
Required Qualifications
- High School / Upper Secondary School Diploma
- Curious, service-minded, eager to learn
- Ability to work with a mix of technical and administrative tasks
- Structured, reliable and able to work independently
- General interest in IT, networks, telecom
- Good general troubleshooting skills
- Good written and verbal communication skills in English
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