Support Analyst
On-site · Overland Park, Kansas, United States
Job Summary
Support Analyst role delivering procedural client support via telephone, email, chat, and client portal in a healthcare software environment. Responsibilities include supporting user-facing applications, providing high-quality client service, troubleshooting and documenting solution operations, ensuring timely response and resolution, completing thorough issue documentation, and collaborating with team members. Requires ability to sit and view a computer screen for extended periods and willingness to work additional or irregular hours. Targeted for full-time staff with a bachelor’s degree or equivalent experience; on-site work located in Overland Park, KS.
Required Qualifications
- Bachelor's Degree or equivalent work experience
- At least 0-2 years relevant work experience
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