Support Analyst (ONSITE)
$31,200–$59,592 year
On-siteBoise, Idaho, United States
Job Summary
Investigate and resolve technical and workflow issues reported through various channels for healthcare clinicians and nurse practitioners. Perform troubleshooting investigations on mobile applications and IT systems to ensure smooth operation of equipment supporting patient care. Offer outstanding customer service while adhering to relevant policies, security protocols, and compliance regulations. Work collaboratively within a team environment to handle multiple priorities under pressure. This role is onsite in Boise, Idaho, and requires strong communication skills and the ability to address problems promptly to support provider operations.
Required Qualifications
- Strong communication skills
- the ability to handle multiple priorities under pressure
- compliance with security protocols
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