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Dtna1 day ago

Support Analyst for personal assigned devices

On-site · Santiago Tianguistenco de Galeana, México, Mexico

Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Large

Job Summary

Support Analyst for personal assigned devices – Install and support personal-use hardware and software infrastructure, as well as assist in the administration of voice and data communication networks, in accordance with DVCMex and corporate policies and procedures, to ensure access to information systems and IT tools that support DVCMex operations. Provide end-user support by resolving issues related to assigned computer and communication devices, ensuring that company operations are not compromised due to the unavailability of these work tools. Take the necessary actions to acquire computer devices and services from external vendors, enabling the updating and installation of infrastructure for access to information systems. #Trucks Work Location Opportunity.

Required Qualifications

  • Microsoft Windows 11
  • Microsoft Office 365
  • Cisco Switches installation and configuration
  • Knowledge LAN and WAN
  • installation and configuration voice and data communication devices
  • Installation and configuration of video conferencing devices
  • laser printers
  • matrix label printers
  • Installation and configuration of Ipads
  • Wyse devices
  • scanners
  • Team work
  • active listening
  • empathy
  • respect
  • Nivel de inglés: B2
  • Español: C1
  • Soft Skills: Application of information technologies; Effective communication; Planning and Organization; Influence and Negotiation
  • Escolaridad: IT Bachelor degree or similar
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Dtna

Support Analyst for personal assigned devices

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