Supply Operations Senior Associate
HybridLos Angeles, California, United States or New York, United States
Job Summary
Own a book of events end to end, managing setup, inventory, pricing, amendments, and access programs while solving routine issues independently and escalating only high-stakes or novel problems. Act as the primary day-to-day contact for partners, keeping Merchandising, Partnerships, and CX teams current on your slate's status. Propose process or automation improvements with clear reasoning, using AI tools to reduce repeat work and verify output before operational use. Informally mentor newer Associates by sharing operational knowledge. Maintain flexibility for weekend and on-sale shifts per quarter.
Required Qualifications
- Experience owning a defined slate of live-events or ticketing work, not just supporting one
- An example of solving a problem independently
- A separate example of escalating something that genuinely needed it
- Real use of AI tools on your own work, with a specific example
- Clear, proactive communication with partners and internal teams
- Solid spreadsheet skills and comfort with operational data
- Flexibility for weekend/on-sale shifts per quarter
Desired Qualifications
- some experience mentoring or informally guiding less experienced colleagues
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