Supply Chain Supervisor
On-siteWyoming, United States
Job Summary
Oversee and optimize end-to-end supply chain operations for Managed Accounts and Segments across North America, supervising a team that manages daily supply chain activities for strategic customers. Direct team members through recruitment, interviewing, hiring, training, and performance reviews while fostering a culture of continuous improvement and collaboration. Develop and execute strategies for capacity planning, long-range planning, and seasonal demand, ensuring contractual commitments are met and inventory requirements are satisfied. Facilitate multi-unit supply chain activities including vendor transitions and new customer onboarding, providing weekly and monthly reports on key performance indicators. Serve as a critical liaison between supply chain partners and senior leadership to drive optimal performance and customer satisfaction.
Required Qualifications
- Four or more years experience with food service distribution, managing/interacting with customer facing accounts, supply chain management
- Two years of progressive leadership experience
- In-depth understanding of principles and methods for Demand, Replenishment, Supplier Relations, and moving goods by air, rail, sea, or road, including the relative costs and benefits
- Ability to lead the team and interact with Senior leaders and leaders in other departments/roles, develop relationships, etc.
- Able to lead meetings and manage the responsibility of follow-up with collaborating team members
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Intuitive and applicable understanding of the financial, profitability, and cash drivers, external environment, and the 'big picture' of the business to enable good, quick business decisions
- Self-directed with the ability to deal with distraction, repetition, prioritization, fluctuations in workload, ambiguity, etc.
- Knowledge of basic math (addition, subtraction, multiply, divide, and percentages)
- Initiate and lead conversations, excellent written, verbal, organizational and communication skills
- Ability to multitask, prioritize, and execute efficient work processes
- Ability to regularly reprioritize the day to day as needed
- Able to manage high pressure situations
- Highly skilled in providing and influencing the organization to meet the needs of the customer
- Understands principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Proven problem solver and can develop solutions to a variety of complex problems by comparing, classifying, innovating, analyzing, coordinating, copying, etc.
- Influence others to make a positive impact on the customer and Gordon Food Service
- Subject matter expert on GFS Supply Chain applications, processes, and techniques
- Advanced knowledge of Microsoft Excel functions and Google applications; including sheets, documents, and slides
- Knowledge of supply chain software and business analytic reporting tools, dossiers, and data studios
- Standard office equipment including copy machine, printer, laptop/PC, mobile technology, teleconferencing and remote connectivity
- To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process
- Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests
Desired Qualifications
- Bachelor Degree in Supply Chain or related is preferred
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