Supply Chain Planning COE – Program Manager
On-siteChennai, Tamil Nadu, India or Sant Cugat del Vallès, Catalonia, Spain
Job Summary
Lead the design and deployment of best-in-class supply chain planning processes within the assigned domain, defining scope, milestones, and dependencies for transformation initiatives. Structure complex planning problems into clear workstreams and drive alignment across stakeholders on standardization and adoption priorities. Own end-to-end process improvement, benchmark solutions, and track KPIs to identify gaps and root causes. Deliver actionable recommendations and measurable business outcomes aligned with customer needs and operational performance. Contribute to COE capability development by mentoring colleagues, documenting best practices, and raising process maturity across the organization.
Required Qualifications
- Bachelor or Master degree in Supply Chain, Business, Engineering or related field
- 7–10+ years of experience in supply chain planning, process design, or related transformation roles
- Supply chain planning process design, ownership, or continuous improvement
- Strong analytical experience translating data into insights, trade-offs, and recommendations
- Hands-on exposure to ERP, advanced planning tools, data, and transformation initiatives
- Strong analytical and problem-solving skills, with the ability to convert data into clear process insights and decisions
- Ability to operate in complex and ambiguous environments while driving process clarity, standardization, and adoption
- Fluency in English (both written and verbal)
- Strong communication, influencing, and relationship-building skills across functions
- Ability to simplify complex topics and communicate clear recommendations to diverse audiences
- Collaborative mindset with an interest in building partnerships and supporting team success
- Ability to mentor, coach, and support the growth and development of others
- Comfortable working in evolving and ambiguous environments while remaining flexible and open to new perspectives
- Commitment to continuous learning, knowledge sharing, and improvement
- ERP / planning tools knowledge, preferably SAP and Servigistics, with ability to connect process design to system capabilities
- Advanced data analysis, root-cause analysis, KPI definition, and process performance measurement
- Process mapping, business requirements definition, change adoption, and transformation governance methodologies
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