Supply Chain- Key User (TMS-Transport Management System)
On-siteMeco, Madrid, Spain
Job Summary
Act as the functional and operational reference for the department's digital systems, ensuring correct platform usage, operational continuity, and user coordination between business areas and technical teams. Provide Level 1 functional support to internal users by resolving queries regarding processes, transactions, and system usage, while tracking tickets to closure. Train new and existing users on system operation, creating and maintaining manuals, instructions, and procedures. Execute functional testing of systems prior to releases or production changes, validating new developments, configurations, and platform improvements. Serve as the link between end users, operational areas, and technical teams to identify automation and process optimization opportunities. Located in Meco, Madrid, this role requires a Logistics or Supply Chain degree with 2–4 years of experience in B2B transport environments. Fluency in English (B2) is mandatory for international documentation and supplier interaction.
Required Qualifications
- Grado o FP Superior en Logística, Transporte, Supply Chain, ADE o similar
- Entre 2 y 4 años de experiencia en entornos de transporte, logística o distribución B2B
- Uso de sistemas TMS
- Conocimiento sólido de procesos de transporte (planificación, seguimiento, incidencias)
- Nivel avanzado de Excel
- Experiencia dando soporte funcional/gestión de tickets a usuarios
- Idioma Inglés mínimo B2
Desired Qualifications
- Experiencia previa actuando como Key User, Super User o Analista Funcional en implantaciones de sistemas
- Conocimiento de ERPs (SAP, Oracle)
- Herramientas de reporting (Power BI)
- Conocimientos básicos de SQL
- Experiencia en gestión del cambio
- Metodologías de testing
- Formación de usuarios
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.