Supply Chain Analyst – Reverse Logistics & Packaging

Develop and maintain reverse logistics processes to manage returned and damaged products while building reporting to identify trends and drive profitability. Analyze packaging configurations to implement design initiatives that minimize item damage, reduce parcel accessorial charges, and optimize operational efficiency. Collaborate with fulfillment center teams, suppliers, and carriers to resolve operational issues and enforce vendor compliance standards. Identify cost-saving opportunities across returns and packaging operations through ongoing data analysis and continuous improvement initiatives. Lead cross-functional projects related to network changes and system improvements while tracking metrics to measure process effectiveness.