Supplier Relationship Manager
On-site · Austin, Texas, United States
Job Summary
Develop and maintain supplier scorecards and KPI reporting (OTD, PPV, lead time adherence, quality performance, and responsiveness); drive supplier performance improvement initiatives and corrective action follow-up; coordinate supplier escalations and recovery actions related to quality, delivery, shortages, and operational disruptions; support supplier risk mitigation, continuity planning, and strategic supplier development initiatives; develop and maintain supplier segmentation strategies to identify critical suppliers and high-risk suppliers; lead supplier business reviews; analyze procurement and supplier performance data to identify trends, risks, and improvement opportunities; establish supplier governance processes, communication standards, and operational review cadences; support sourcing and procurement teams through supplier insights and performance visibility; standardize supplier identification, onboarding, and management processes across programs and sites; develop executive-level supplier performance reporting and recommendations for leadership.
Required Qualifications
- Bachelors degree in Supply Chain, Business, Engineering, Operations, or related field; or equivalent combination of education and experience.
- 70 10+ years of experience in procurement, supplier management, sourcing, supply chain operations, or manufacturing operations.
- Experience managing supplier performance metrics including OTD, quality, lead time adherence, cost performance, and supplier responsiveness.
Desired Qualifications
- Bachelors degree in Supply Chain, Business, Engineering, Operations, or related field; or equivalent combination of education and experience.
- 7 10+ years of experience in procurement, supplier management, sourcing, supply chain operations, or manufacturing operations.
- Experience managing supplier performance metrics including OTD, quality, lead time adherence, cost performance, and supplier responsiveness.
- Experience coordinating cross-functional supplier improvement initiatives with Procurement, Quality, Engineering, Manufacturing, and Program teams.
- Experience working in ERP/MRP-driven manufacturing or operational environments.
- APICS, ISM, Lean Six Sigma, or related supply chain/process certifications preferred.
Additional Requirements
- U.S. citizen, lawful permanent resident, conditional resident, asylee or refugee (as defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorizations from the U.S. Department of State.
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