Supplier Quality and Reliability Engineer
$85,000–$140,000 year
On-siteSalt Lake City, Utah, United States
Job Summary
Lead supplier quality programs and corrective action initiatives, driving systemic quality issues to closure through structured methodologies. Manage RMA and warranty return programs by performing defect trend analysis and enforcing permanent corrective actions with suppliers. Conduct root cause investigations using formal analytical frameworks including 8D, 5 Why, FMEA, and statistical process control tools. Serve as the primary technical quality liaison between international suppliers and internal Quality, Engineering, and Operations teams to translate field learnings into design improvements. Perform on-site and remote supplier audits, process validations, and qualification initiatives for new and existing components, particularly with vendors in Asia. Partner with engineering teams during product development to establish component reliability criteria and critical-to-quality specifications. Track and report supplier quality metrics to cross-functional leadership. Based in Salt Lake City, this full-time role requires no sponsorship and offers a salary range of $85,000 to $140,000.
Required Qualifications
- Demonstrated experience leading supplier quality management and resolving complex, systemic quality issues with global vendors.
- Deep expertise in root cause analysis tools and quality methodologies, including 8D, 5 Why, FMEA, CAPA, and statistical problem-solving techniques.
- End-to-end ownership of RMA or warranty programs, with a track record of trend identification and execution of permanent corrective actions.
- Strong technical background working with manufactured hardware products, specifically electronics, electromechanical assemblies, or battery systems.
- Proven ability to serve as a cross-functional technical liaison between external suppliers and internal Engineering, Quality, and Operations teams.
- Hands-on experience working with international suppliers, particularly in Asia, including supplier auditing, process validation, and driving quality improvement initiatives.
- Must have the ability to safely lift and move objects weighing up to 50 lbs.
- Must be capable of standing, bending, and executing repetitive tasks for prolonged periods of time.
- Ability to read, identify, observe and recognize details, color-coding and fine print at close range on associated engineering drawings.
- Ability to don personal protective equipment to include, but not limited to, respiratory protective equipment with proper seal, coveralls, ear protection, gloves, eye protection & safety helmet.
- Ability to observe, detect and respond to audible and visual machine malfunction warnings.
- Ability to communicate information so others can understand. Must be able to exchange accurate information in these situations.
- Must report to work reliably and with the ability to use full and unimpaired skills and judgment to safely execute your job.
- Proficiency in reading, writing, and speaking English required.
- Applicants must already have the legal authorization to work in the US without requiring any employer sponsorship.
Desired Qualifications
- Degree in Electrical Engineering, Mechanical Engineering, Reliability Engineering, or a related technical discipline.
- Experience in energy storage, clean technology, electric vehicles, or high-reliability hardware manufacturing environments.
- CQE (Certified Quality Engineer), CQA (Certified Quality Auditor), or Six Sigma Green/Black Belt certification.
- Direct experience with PPAP (Production Part Approval Process) and APQP frameworks in a fast-paced environment.
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